Website Maintenance Services That Protect Your Business
Your website plays an important role in your business, whether it generates enquiries, processes online sales, provides essential information or supports your day-to-day operations. Keeping it secure, reliable and performing properly requires ongoing technical care.
At 2Cubed, we maintain and support over 400 websites every year for businesses and organisations across Wexford, Dublin and throughout Ireland. Since 2011, our experienced in-house development team has provided professional website maintenance, technical support and ongoing development for websites of all sizes and complexities.
From WordPress and WooCommerce websites to eCommerce platforms and bespoke web applications, we provide proactive maintenance designed around your website and your business requirements.
Your website doesn’t need to have been built by 2Cubed. We can review and take over the maintenance of existing websites developed by other agencies or developers.
400+ Websites Maintained Annually | Supporting Clients Since 2011 | In-House Irish Development Team | Websites Built by Any Agency
Professional Website Maintenance Services
Effective website maintenance goes beyond simply installing software updates. Your website, hosting environment, CMS, plugins, integrations and security measures need to work together reliably.
Our developers proactively maintain and monitor your website to help identify potential problems before they result in downtime, security vulnerabilities or disruption to your business.
Depending on your website and maintenance requirements, our services can include:
Website Monitoring & Uptime
We monitor website availability to help identify outages and unexpected downtime. If an issue occurs, our team can investigate the cause and work to restore normal service as quickly as possible.
Software, Plugin & CMS Updates
Keeping website software up to date is important for security, compatibility and performance. We manage updates across WordPress, WooCommerce, plugins, themes and other supported content management systems.
Updates are carefully managed and checked to reduce the risk of conflicts or unexpected problems.
Website Security & Malware Protection
We help protect your website through proactive security monitoring, vulnerability checks and malware protection.
If suspicious activity or a potential security issue is identified, our developers can investigate and take appropriate action to protect your website and reduce the risk of further problems.
Website Backups & Disaster Recovery
Reliable backups provide an important safeguard if something goes wrong.
We can manage regular website backups and recovery procedures so that your website can be restored following technical problems, server failures or security incidents.
Website Performance Optimisation
Website performance can change over time as software, content and functionality are added.
Our team can monitor website performance, investigate speed issues and make technical improvements designed to keep your website fast, stable and responsive.
This can include page speed optimisation and Core Web Vitals monitoring where appropriate.
Hosting & Server Support
The performance and reliability of your website also depend on the environment in which it is hosted.
Our technical team can provide hosting and server support including server monitoring, PHP updates, SSL certificate management, website migrations and other hosting-related requirements.
Technical Support & Troubleshooting
When something isn’t working as expected, you need access to someone who understands how websites work.
Our developers investigate website errors, bugs, compatibility problems, broken functionality and other technical issues to identify the cause and implement an appropriate solution.
WooCommerce & eCommerce Maintenance
An eCommerce website requires particular attention because technical problems can directly affect your ability to process orders.
We provide ongoing maintenance and technical support for WooCommerce and other supported eCommerce websites, including software updates, checkout testing, payment gateway troubleshooting and store functionality.
Hacked Website Recovery
If your website has been compromised, our developers can investigate the incident, identify malicious files or code, restore the website where possible and implement security improvements.
We can also help businesses that aren’t currently 2Cubed maintenance clients when they need assistance recovering a hacked website.
Ongoing Website Development
Sometimes maintaining a website means more than keeping the existing functionality working.
As your business changes, we can develop new functionality, make technical improvements and enhance your website so that it continues to meet your requirements.
We use the most up-to-date secure servers on the market to protect your applications, website and data.
Our security systems are tried and tested to ensure your website is safe.
Our update service will teach you how to manage your content through in-depth, easy-to-understand training sessions.
Our dedicated support time runs from 9am to 10.30am every morning to eliminate any issues you may be having.
Who Are Our Website Maintenance Services For?
Different websites have different maintenance requirements. A small brochure website doesn’t require the same level of technical management as a busy eCommerce store or business-critical web application.
That’s why we tailor our website maintenance services around how your website is built, how it is used and how important it is to your day-to-day operations.
Business Websites
For companies that rely on their website to generate enquiries, communicate with customers and support their sales and marketing activity, regular maintenance helps keep everything secure, available and working as intended.
WordPress Websites
WordPress websites require ongoing management of WordPress core, themes, plugins, security and hosting environments.
Our developers provide specialist WordPress maintenance and support, helping businesses keep their websites secure, compatible and up to date.
WooCommerce & eCommerce Websites
Online stores can involve payment gateways, shipping systems, plugins, third-party integrations and constantly changing product information.
Our eCommerce maintenance services help keep these different components working together reliably while providing technical support when problems arise.
Business-Critical Websites & Platforms
For organisations where website availability is particularly important, we can provide a more proactive level of monitoring, technical management and support.
Our team has experience supporting websites for organisations operating across sectors including government, healthcare, finance and other business-critical environments where security, reliability and uptime are essential.
Bespoke Websites & Web Applications
Custom-developed websites and web applications often require developer-level technical support rather than standard CMS maintenance.
Our in-house development team can support bespoke platforms, integrations and functionality, providing ongoing technical expertise as requirements evolve.
Websites Built by Other Agencies
You don’t need to have built your website with 2Cubed to use our maintenance services.
We regularly support businesses that need a new technical partner to take responsibility for an existing website.
Website Maintenance Plans Built Around Your Website
There is no single website maintenance package that is right for every business.
The appropriate level of maintenance depends on the size and complexity of your website, the technology it uses and how important the website is to your organisation.
When recommending a maintenance plan, we can consider factors including:
- Your website platform or CMS
- Website size and complexity
- eCommerce functionality
- Plugins and third-party integrations
- Hosting and server requirements
- Security requirements
- Website traffic
- Frequency of software updates
- Backup and recovery requirements
- Required level of technical support
- Ongoing development requirements
This allows us to provide a maintenance service appropriate to your website rather than offering unnecessary services or a one-size-fits-all package.
Whether you need routine WordPress maintenance or ongoing technical management of a complex platform, our team can recommend an appropriate level of support.
How Our Website Maintenance Service Works
Good website maintenance should prevent problems as well as resolve them.
Our structured maintenance process helps us understand your website, identify potential risks and provide the appropriate level of ongoing technical support.
1. Website Review & Health Check
We begin by reviewing your existing website and technical environment.
Depending on the website, this can include its CMS, plugins, themes, hosting environment, integrations, software versions, security configuration and general technical condition.
This allows us to identify outstanding issues and better understand what will be required to maintain the website effectively.
2. Tailored Maintenance Plan
Based on our review, we recommend a maintenance approach suited to your website and business requirements.
This could range from routine updates and technical support to more proactive monitoring and ongoing development for complex or business-critical websites.
3. Proactive Maintenance & Monitoring
Once your maintenance service is in place, our team carries out the agreed updates, monitoring, backups, security checks and other technical maintenance.
Updates are managed carefully to minimise the risk of compatibility problems or disruption to the website.
4. Responsive Technical Support
If an issue occurs or you need technical assistance, our support process gives you direct access to our experienced team.
We investigate the issue, determine the appropriate solution and track the request through to resolution.
5. Continuous Improvement
Websites and technology don’t stand still.
As your website evolves, we can identify opportunities to improve its security, reliability, performance or functionality and provide ongoing development when required.
Why Choose 2Cubed for Website Maintenance?
Website maintenance gives another company responsibility for an important part of your business infrastructure. Choosing an experienced technical partner matters.
2Cubed has been providing website maintenance and technical support since 2011, and today our team helps maintain and support more than 400 websites every year.
Unlike support services that are heavily outsourced, our website maintenance is managed by our experienced in-house team.
Dedicated Website & Server Monitoring
Our approach is designed to be proactive rather than simply waiting for clients to report problems.
We have dedicated resources responsible for monitoring website and server performance, helping our team identify potential issues and investigate them before they develop into larger problems.
Experienced Developers
When a technical issue needs investigation, it is handled by people who understand website development.
Our developers have experience working with WordPress, WooCommerce, eCommerce websites, bespoke websites, web applications, hosting environments and third-party integrations.
Experience With Complex Organisations
We maintain websites for organisations across a wide variety of industries, including government, healthcare, financial and business-critical environments.
This experience has helped us develop a structured approach to website maintenance where reliability, security and careful technical management are priorities.
Long-Term Technical Support
We don’t view website maintenance as simply installing updates every month.
Our aim is to become a long-term technical partner that understands your website and can continue supporting it as your organisation and digital requirements evolve.
Need a New Website Maintenance Company?
Changing website maintenance provider doesn’t mean you need to rebuild your website.
If your existing developer is no longer available, you’re unhappy with your current level of support or you simply want an experienced team to take responsibility for your website, 2Cubed can help.
We regularly take over the maintenance of websites developed by other agencies and developers.
Before beginning ongoing maintenance, our team can review your existing website and technical environment. This gives us an opportunity to understand how the website has been built and identify any existing issues that should be addressed.
Depending on your website, we may review:
- CMS and software versions
- Plugins and themes
- Website hosting
- Existing backups
- Website security
- SSL certificates
- Third-party integrations
- Website performance
- Outstanding technical issues
- Existing custom functionality
Once we understand the website, we can recommend an appropriate maintenance and support plan.
Whether your website was built by 2Cubed or someone else, you’ll have access to an experienced Irish development team when you need technical assistance.
Why Professional Website Maintenance Matters
A website can continue to look perfectly normal while problems develop behind the scenes.
Software becomes outdated, plugins can develop compatibility issues, security vulnerabilities emerge and hosting environments change. Without regular maintenance, these issues can eventually affect website security, performance or availability.
Professional website maintenance helps your business:
- Reduce the risk of unexpected website downtime
- Keep website software and plugins up to date
- Identify potential security vulnerabilities
- Protect customer and business data
- Reduce the risk of malware and website hacking
- Maintain website speed and stability
- Prevent software compatibility problems
- Maintain reliable website backups
- Recover more quickly when technical problems occur
- Keep eCommerce functionality working correctly
- Access experienced technical support when required
- Extend the useful lifespan of your website
Rather than waiting until something goes wrong, proactive maintenance helps identify and resolve potential problems earlier.
Dedicated Website Support When You Need It
When you have a website problem, knowing who to contact and what happens next makes a significant difference.
Our website maintenance clients have access to a structured technical support process designed to make requesting assistance straightforward.
Support requests can be submitted to support@2cubed.ie. Each request is automatically logged within our HubSpot ticketing system and assigned to the appropriate member of our team.
This allows us to track technical requests from the initial enquiry through to resolution while maintaining clear communication throughout the process.
Whether you’re reporting an unexpected website error, requesting technical advice or need help with website functionality, your request is managed by an experienced team that understands your website.
Website Maintenance Across Multiple Platforms
Our developers maintain websites across a wide range of technologies and content management systems.
Depending on the individual website and its technical requirements, we can provide maintenance and support for platforms including:
- WordPress
- WooCommerce
- Shopify
- Storyblok
- Sanity
- Bespoke websites
- Custom web applications
- eCommerce platforms
If you’re unsure whether we can maintain your existing website, contact our team and we can review its technical setup.
Frequently Asked Questions
Website maintenance is the ongoing process of keeping a website secure, reliable, up to date and functioning correctly. It can include software and CMS updates, plugin updates, security monitoring, backups, performance checks, technical troubleshooting and ongoing development.
The exact maintenance required will depend on how the website has been built and how it is used.
Website maintenance can include CMS, software and plugin updates, security monitoring, malware protection, website backups, uptime monitoring, performance optimisation, hosting support, SSL management and technical troubleshooting.
At 2Cubed, the services included will depend on the maintenance plan and the technical requirements of your website.
Websites should be monitored and maintained regularly rather than only when something goes wrong.
The appropriate maintenance schedule depends on factors such as the website platform, how frequently software is updated, website complexity, eCommerce functionality and security requirements.
Business-critical and eCommerce websites may require more frequent monitoring and maintenance than smaller informational websites.
The cost of website maintenance varies depending on the website and level of technical support required.
A relatively simple WordPress website will generally have different maintenance requirements from a large WooCommerce store, bespoke platform or business-critical website.
At 2Cubed, we review your website and requirements before recommending an appropriate maintenance plan and providing a quote.
Yes. Your website does not need to have been designed or developed by 2Cubed.
We regularly take over the maintenance and technical support of websites built by other developers and agencies. Our team can first review the website and its technical setup before recommending the appropriate maintenance service.
Yes. We provide ongoing maintenance and technical support for both WordPress and WooCommerce websites.
This can include WordPress core updates, plugin and theme updates, security monitoring, backups, performance improvements, troubleshooting and ongoing technical support.
WooCommerce maintenance can also include support for checkout functionality, payment gateways and other eCommerce functionality.
Yes. If you’re looking to change website maintenance provider, our developers can review your existing website before taking over its ongoing support.
We can assess the website’s software, hosting, plugins, security, integrations and overall technical condition before recommending the most appropriate maintenance plan.
If your website has been hacked or compromised, our developers can investigate the security incident, identify malicious files or code and work to restore the website.
We can also implement additional security measures and updates designed to reduce the risk of the same issue occurring again.
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